FLEX Holistic Health Navigation
AIMS
- Provide Navigation for Basic Needs
- Housing
- Employment
- Transportation
- Provide Navigation for Mental Health Needs
- Provide Navigation for Health Needs
- Primary care
- Physical activity
- Provide Navigation for Legal Needs
APPROACH
- Initial motivational interviewing session to assess the focus area the client needs or wants to address first
- Development of an initial goal and/or treatment plan
- Three follow-up sessions focusing on the major target areas
INTENTION
- Clients are more likely to respond to peers who are also trained professionals
- Clients may want to address basic needs before other areas in their treatment plan
- Broaden participants’ view of service agencies as a source of support
SERVICES
- FLEX Navigation Individual or Group Coaching
- Up to 4 trainees
- Evidence-based seven-session phone coaching program to increase MI proficiency and integrate with navigation services. Includes standard patient role plays, behavioral rehearsal, structured activities, and evidence-based coding tool.